Enhanced customer gratification and loyalty Successful digital transformation can improve a company’s customer encounter and customer interactions. Enabling customers to interact by utilizing the machine and channel of their option (web portal, social media, in-app), providing 24/seven customer service through a chatbot, offering individualized content in context throughout any transa... https://business-empowerment-with02478.newbigblog.com/40806503/new-step-by-step-map-for-one-stop-solution-meaning